Crown66 ("crown66", "we", "us", "our") operates the online gaming platform accessible at crown66.net and all associated subdomains and mobile interfaces. Crown66 is committed to protecting the personal data of all users ("Member", "Player", "User", "you") who interact with our platform.
This Privacy Policy describes how crown66 collects, processes, stores, and protects personal data in connection with the services we provide — including live casino, slot games, sportsbook, promotions, and customer support. It applies to all crown66 Members, regardless of the device or browser used to access the platform.
By registering a crown66 account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.
For the purposes of applicable data protection legislation, crown66 acts as the Data Controller in respect of the personal data of its Members. Crown66 determines the purposes and means by which personal data is processed. All enquiries regarding data processing, data subject rights, or this Privacy Policy should be directed to our Data Protection team via live chat or the contact details set out in Clause 15.
When you register a crown66 account or interact with our services, we collect the following categories of personal data:
When you access or use the crown66 platform, we automatically collect certain technical and usage data, including:
Crown66 processes personal data for the following purposes:
Crown66 processes personal data under the following legal bases:
Crown66 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly as necessary:
All third parties with whom crown66 shares personal data are contractually required to process that data only as directed by crown66 and in accordance with applicable data protection standards.
Crown66 operates globally and some of our service providers and infrastructure partners may be located outside Malaysia. Where personal data is transferred internationally, crown66 ensures appropriate safeguards are in place — including standard contractual clauses, adequacy decisions, or other lawful transfer mechanisms — to protect your data to a standard equivalent to that required under applicable Malaysian and international data protection law.
Crown66 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying regulatory retention obligations under our gaming licence. Specifically:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data lifecycle procedures.
Crown66 uses cookies and similar tracking technologies (including web beacons and pixel tags) to operate and improve the platform. Cookies used by crown66 fall into the following categories:
You may manage non-essential cookie preferences via the cookie settings panel on the platform. Withdrawing consent for non-essential cookies does not affect the legality of processing that occurred prior to withdrawal.
Subject to applicable law, you have the following rights in relation to your personal data held by crown66:
To exercise any of these rights, please contact our Data Protection team via live chat or the contact details in Clause 15. Crown66 will respond to all verified requests within 30 calendar days.
The crown66 platform is strictly for adults aged 21 years and above. Crown66 does not knowingly collect personal data from individuals under the age of 21. If crown66 becomes aware that personal data has been collected from a person under the minimum age, that data will be deleted promptly and the associated account will be permanently closed. If you believe a minor has provided personal data to crown66, please notify us immediately via the contact details in Clause 15.
Crown66 implements technical and organisational security measures appropriate to the risk of the processing activities carried out. These include TLS 1.3 encryption for all data in transit, AES-256 encryption for sensitive data at rest, salted cryptographic hashing of all stored passwords, role-based access controls limiting internal data access to personnel with a demonstrable business need, and regular penetration testing and vulnerability assessments by independent security specialists.
No online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, crown66 will notify you without undue delay in accordance with applicable data breach notification obligations.
The crown66 platform integrates third-party game content, payment processing, and analytics services. These third parties operate under their own privacy policies and are responsible for their own data processing activities. Crown66 is not responsible for the privacy practices of third-party providers beyond the contractual data processing obligations it imposes on them as described in Clause 6.
Crown66 reserves the right to update this Privacy Policy at any time. Material changes will be communicated via a notice on the crown66 platform or to your registered email address with at least 14 days' notice before the changes take effect. Continued use of the crown66 platform following notification of changes constitutes acceptance of the revised Privacy Policy. We recommend reviewing this page periodically.
For questions, data subject requests, or concerns about this Privacy Policy or crown66's handling of your personal data, please contact our Data Protection team via:
Crown66 takes all privacy enquiries seriously and will acknowledge receipt within one business day and provide a substantive response within 30 calendar days of verification of your identity.
Six concrete measures that safeguard your personal data on the crown66 platform.
All data transmitted between your device and crown66 servers travels over TLS 1.3 encrypted connections. Your login credentials, payment details, and personal information are protected in transit at all times.
Crown66 never stores passwords in plaintext. Every password is processed through a one-way salted cryptographic hash. Even in the unlikely event of a data incident, your actual password cannot be reconstructed from stored data.
Rigorous KYC checks protect every crown66 member from identity fraud and unauthorised account use. Deposits and withdrawals are only processed to verified identities — your funds stay in safe hands.
Crown66 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used exclusively for the purposes described in this Privacy Policy.
You have the right to access, correct, delete, or port your crown66 data at any time. All verified requests are handled within 30 calendar days by our dedicated Data Protection team.
Crown66 engages independent security specialists for regular penetration testing and vulnerability assessments. Findings are remediated on a priority basis to maintain the highest standard of platform security.
Crown66 combines enterprise-grade security with transparent privacy practices. Play slots, live casino, and sportsbook with full confidence that your personal data is protected. 21+ only.
Login to crown66 Terms & Conditions